Terms and Conditions
These terms and conditions (“Terms”) govern your use of the 2Wel ONLINE STORE. By placing an order through the 2Wel ONLINE STORE, you express your understanding and agreement that you are bound by these Terms, in addition to the Site Terms. If you are unwilling to be bound by these Terms and the shop To-wel.co.nz Site Terms, you may not use the To Wel ONLINE STORE.
Pricing and Payment
All prices on the 2Wel ONLINE STORE are given in New Zealand Dollars ($) and are shown inclusive of Goods and Services Tax (GST) at the current rate of 15% but exclusive of delivery costs.
We accept payment by credit card (MasterCard and VISA) . The payment gateway we use is called ANZ eGate. In using this system it means we do not record your credit card details and it is a secure gateway for online payment. If you are interested in reading more about ANZ eGate you can click here
The price of any product is the price in force at the date and time of your order. We may change the price of any product before you place an order. We will inform you if a product’s correct price is higher than that stated in your order and you may cancel the order.
Please note 2Wel ONLINE STORE has no control over any customs or import duties that could be levied when the package reaches your destination country and for which you will be liable. Please see the shipping section for more information about delivery costs and delivery dates.
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. We have physical stores which share the limited stock so if an item in our physical stores is purchased and sold the same time an order for the item online is processed then the online item will not be available. In this case we will inform you as soon as possible and do our best possible to somehow fulfill the order, cancel the order or help in any other way we can.
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Items will then be dispatched once payment has been received. For more information regarding delivery dates and times please refer to the shipping section below. Please note 2Wel ONLINE STORE has no control over any customs or import duties that could be levied when the package reaches your destination country and for which you will be liable.
Accuracy of content
We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Prices on site are current at time of display and subject to variation without notice. We will do our best to display accurate descriptions and pricing, but are unable to warrant that the product descriptions or other content of the web site is accurate, complete, reliable, current or error free. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.